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Articles on:I'm A Customer
All the information you need as a customer of Cleaners On Tap.

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  • I'm A Cleaner
  • I'm A Customer
  • Booking A Clean
    Booking A Clean Due to our straight forward and transparent booking process, cleans can be booked within just a few clicks. The Booking Process: Select the type of clean you require. Select your property location. Select amount of bedrooms and add any extra rooms. Enter property address. Select the date and time you'd like the clean*. Select your cleaner. If you are a new customer enter your name and contact details, otherwise login to your customer account. RevieFew readers
  • Cancelling A Clean As A Customer
    How To Cancel A Clean As A Customer To cancel a scheduled clean as a customer, you must log into your customer dashboard and select the appointments tab. This is where your upcoming cleans will be displayed and you will have the option to confirm a cancellation here as showed in the photo above. Please note, you also have the option to cancel or manage your upcoming bookings via thFew readers
  • Not happy with your clean?
    🧹 Not Happy with Your Clean? We're Here to Help At Cleaners On Tap, we’re committed to quality service. If your clean didn’t meet expectations, we’re truly sorry—and we want to make it right. Here’s what to do if something wasn’t quite right: 📞 1. Let Your Cleaner Know If anything was missed or not done properly, please speak directly with your cleaner. Most cleaners appreciate the opportunity to fix issues on the spot. You can say: *“I noticed a few things were missed—could we go overFew readers

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